Do you ship worldwide?

Yes! We offer free shipping Australia wide and worldwide. All orders require a signature upon arrival.

Do you offer insurance?

No we do not. We always recommend the purchase of an independent insurance for your Grace Marié ring. This will cover anything outside of our warranty and protect you for circumstances out of your control (such as theft).

What are your production time frames?

All Grace Marié pieces are made to order and require 4-8 weeks for manufacturing from date of purchase or deposit. Our production time frame does not include shipping estimates.

Unfortunately, our production time frames can be subject to change or delay due to factors outside of our control. You will receive email updates as your piece moves through the different stages of the production process.

Delivery and shipping details are confirmed prior to shipping your piece to ensure correct details are provided. Grace Marié will not be liable for incorrectly provided addresses.

All Fine Jewellery pieces will be shipped within 2-5 business days from date of purchase or deposit.

How do I care for my piece?

In caring for your jewellery, it’s important to understand the vulnerabilities of precious metals and stones. To carefully maintain your new piece, we recommend avoiding exposure to any impact, pressure, harsh chemicals and extreme temperatures. Metal, gemstones and even diamonds can crack or chip upon impact with the wrong material. Chemicals and some household substances can weaken metal or damage the colour, clarity or lustre of gemstones, even if not immediately apparent. We recommend having your ring serviced every 12 months. Please read our care guide for further information.

How do I find out my ring size?

The best way to find out your ring size is to measure an existing ring that fits your finger. Measure the diameter of the ring and find the measurement. Take the diameter measurement in millimeters, and then use our measurement-conversion chart to find your ring size. Alternatively, you can purchase our ring sizer.

What if my ring doesn’t fit?

Before purchasing any piece of jewellery, we strongly suggest checking your ring size to ensure the perfect fit. However, if your ring arrives and it does not fit we can resize at an additional cost. Please get in touch if you require your ring to be resized.

Having your ring resized by another jeweller will unfortunately void the warranty.

Do I need to replate 18K white gold?

White gold is an alloy made from gold and silvery-colored metals such as nickel or palladium. Over time, the rhodium plating wears off, revealing the color of the white gold underneath.